Your website doesn't fix itself
We update, back up and monitor your site, and every month includes expert hours too. In one place, for a fixed monthly fee, with an agreed response time.
No minimum term · Cancel any time · The assessment is free
We maintain these sites
Live sites where downtime costs real money
Vizomix
vizomix.huPremium fashion online store
An online store where every hour of downtime means lost orders.
“When we needed a quick reaction, they treated our case as a priority straight away. We always get a reply within 24 hours. Today we no longer have to deal with daily system outages, and the changes we ask for are done the way we imagined them the first time.”
Balatoni Ingatlan
balatoniingatlan.infoReal estate agency portal at Lake Balaton
A constantly changing set of listings, with individual agent profiles.
AzIngatlanpiac
azingatlanpiac.huNationwide real estate listing portal
Users post the listings themselves, so the site has to run day and night.
“Thank you very much, this was really thorough work on all six points.”
A neglected site gives no warning
It doesn't break overnight. You only find out when there is already a problem.
“When did you last back it up?”
Most owners can't say how many days old their last working backup is. Even fewer know whether it can actually be restored. That usually comes to light when it's already too late.
An outdated plugin doesn't knock
Almost every WordPress site is built on plugins. When a plugin goes out of date, its flaw becomes public, and from then on anyone knows about it. Most attacks aren't even targeted: bots try addresses one after another.
Who do you call when it goes down?
If a white screen greets you tomorrow morning, is there someone you can call? And do you know when they're free? Restoring in a rush, without a backup, always costs more than maintenance.
What do you get for the monthly fee?
Everything in one place that you used to handle in three
Protection
We update the WordPress core and plugins, make backups, and check that no malicious code has made its way onto the site. You don't have to keep track of what's due when.
Response
When you report an issue, we reply within the time agreed in your package and tell you when it will be fixed. You don't have to chase us.
Development
Every package includes expert hours. A text change, a new subpage, a form to add: you don't need to ask for a separate quote for these.
Who it's for, and who it's not for
Better to find out now than after the first invoice
It's for you if
- you have a WordPress site, and it matters to your business that it works
- you have no in-house developer who checks it every day
- you have one or two small change requests each month
- you can't say when the last update was
- you manage several sites and you're tired of calling a different provider for each one
It's not for you if
- you have a static HTML site where nothing has changed for years
- you have your own development team that already handles this
- your site runs on Shopify, another online store platform or a custom system
- you're looking for a full rebuild, not ongoing operation
- you're only looking for the cheapest option
Web Care packages
Net prices, VAT is added at checkout. With the yearly fee you save two months.
Bronze
Basic maintenance for smaller sites
or €999 for a year, so you save two months
Silver
Active sites with regular content changes
or €1,659 for a year, so you save two months
Gold
Business-critical sites with high traffic
or €2,999 for a year, so you save two months
You can cancel any package at any time, at the end of the current billing cycle. There is no exit fee.
20% off from three sites
If you bring three or more sites, we take 20% off each package price. They don't all have to be yours: your partners' sites count too. One contract, one invoice, one contact person.
If you need more work in a month
This is the same hourly rate we work for anyway. The subscription doesn't make the work more expensive, and we don't charge a surcharge. Extra time is billed to the quarter hour, and we always tell you in advance, before we start on anything.
If you regularly need more hours month after month, we'll let you know and move you to a bigger package. That works out cheaper than paying for overtime.
Frequently asked questions
What most people ask before getting started
What happens with my current developer?
They can stay, if that's what you want. We handle the operation: updates, backups, monitoring, smaller changes. If you have a developer for bigger jobs, we work alongside them. In our experience developers are happy about this, because then they aren't the ones getting the call on a Sunday evening when the site goes down.
How long does the contract tie me in?
It doesn't. You can cancel any time, and it ends at the end of the current billing cycle. There is no minimum term and no exit fee. With the yearly fee you save two months, but nobody pushes you into it.
What access do I need to give?
A WordPress administrator account, and access to the hosting (cPanel or SFTP). The latter is needed for backups and restores. We always ask for our own named account, never yours. That way you can revoke it with one click whenever you want.
What happens if something breaks after an update?
We always back up before an update, and we check the site afterwards. If something broke, we restore it, and we don't deduct this from your hours. With the Gold package, the update first runs in a separate test environment, so the live site never even meets the error.
What is not included?
Not included: new pages or a full rebuild, bigger development work, copywriting and graphics, ad management. It doesn't include external licence fees either, so premium plugins, themes and hosting are extra. If work is needed beyond the included hours, it costs €69 per hour, the same as our general developer hourly rate. We always tell you first.
How long does onboarding take?
Roughly one working day per site. We take over the site, check what state it's in, set up backups and monitoring, and finally send you a starting status report. The assessment is free. If it turns out something needs fixing first, we give you a separate quote for it, and you decide whether you want it.
My site isn't WordPress. Does this apply to me?
Web Care is built for WordPress sites. If you run Shopify, another online store platform or a custom system, write to us. Those need a different solution, and we have a service for that too.
Let's see what state your site is in
The assessment is free and doesn't commit you to anything. We check when your site was last updated, whether you have a working backup, and what actually poses a risk. Then you decide.
I'd like the free assessmentNo minimum term · Cancel any time · We ask for our own, revocable access