Suspended Google account

Has your Google Ads or Merchant Center account been suspended? We find out why.

Google's message usually says very little in these cases. We review the warning and the website for free, name the likely cause, fix it, and submit a review request that refers to the actual fix.

Typical causes

  • Infected website, malware warning
  • Misrepresentation in Merchant Center
  • Missing or contradictory business details
  • Contradictory shipping or returns information
  • Unknown third-party code injected into the site

Price

€329

+ VAT, 2-5 working days, plus Google's review time.

The outcome of the review is Google's decision, and nobody can guarantee it. What we commit to is that the request refers to an actual fix, not an empty request.

How it works

1

Send us the warning

A screenshot of Google's message and the website address is enough.

2

We review it for free

We look at the warning, the Search Console security alerts and the website, and tell you the likely cause in writing.

3

Fix and review request

We fix the cause, then prepare and submit the review request.

Frequently asked questions

What do you need from me?

Access to the Google Ads or Merchant Center account, Search Console and the website admin.

How long does Google's review take?

Google decides that, it can range from a few days to a few weeks.

What if Google rejects it?

We look at the reason given, and if there is more to fix, we tell you what it is and what it costs.

More fixed-price packages: all fixes

Free review

Send us the website address and paste in the text of Google's warning.

No obligation. We reply by email.